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Frequently Asked Questions
What makes your nappy balm effective?
Offspring nappy balm made of four (4) key ingredients. Olive fruit oil, Beeswax, Calendula flower oil and Jojoba oil. These ingredients act as natural skin barrier, seal, heal and protect sensitive, irritated skin. Offspring soothing nappy balm going beyond the requirements of Ecocert Cosmos Standard, with at least 94.4% of the total ingredients are from organic farming, and over 99.0% of the total ingredients are from natural origins.
Does your nappy balm suitable for eczema prone skin?
Our nappy balm is Dermatologist-Tested in Australia. So it is suitable for eczema prone skin.
I notice there is some tiny particles texture in the nappy balm, is it normal?
The key ingredient of our nappy balm – Beeswax contains the high fatty acids and vitamin E. Beeswax become soft, pliable, and liquid when they are warm and turn variably hard when they are cold. When the temperature is high, our balm will melt so do the beeswax, this is due to the nature of natural ingredients – Rest assured that it is still effective and safe to use, even though the texture has changed. All our products undergo Stability Test and P.E.T testing to ensure they are safe for consumers and able to withstand high temperatures.
What is your product expire date?
Our products have a 2-year expiration date of manufacture and 6 months period of use, once opened within this 2 year date. Offspring baby bath and skincare does not use any harmful and controversial preservatives, that often used to extend the shelf life of skincare products. We only use natural-based preservatives that all globally approved by Ecocert COSMOS. To ensure best quality to use, it is important to ensure you store the product correctly, keep it sealed when not in use, and out of direct heat and sunlight.
Do you test on animals?
NEVER! We love animals, and will never test on them. And we go so far as to ensure that all of our partners, in every level of production, manufacturing or sourcing, do the same. Offspring conducts no product testing on animals, as all the ingredients are safe and certified as ‘food grade’. We test all prototype products first on ourselves, then on our families and friends, all on a voluntary basis. If a new product does not pass our strict standards, it does not make it to the marketplace. We are also certified by Leaping Bunny which means that not only do we not test our products on animals, but we have confirmed that none of our raw material suppliers test their ingredients on animals either.
Can I use Offspring Nappy Balm for other purposes?
Definitely! Our Nappy Balm is multifunctional. It is suitable to apply on very dry skin, soothe irritated skin, and can be used on lips, cracked nipples for breastfeeding mums or any other skin area that requires healing.