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Frequently Asked Questions
What is the difference of Offspring Gentle Head To Toe Wash with other wash in the market?
Our head to toe wash is specially designed for newborn and up to toddlers. It contains the highest content of aloe vera juice, with healing and soothing ingredients such as Calendula flower oil, Chamomile flower extract and Lavender oil. The gel-like texture is much concentrated as compare to conventional baby wash. Besides the gentle and healing properties of the ingredients above, we designed our head to toe wash in a way that is it concentrated, but less foamy as compared to conventional wash. It is easy to rinse off and leave no foam residues on your baby’s and toddler’s hair or body. It doesn’t sting the eyes, and made without numbing agents, since it is made comply with Ecocert Cosmos strict rules. Offspring gentle head to toe wash going beyond the requirements of Ecocert Cosmos Standard, with at least 61.3% of the total ingredients are from organic farming, and over 97.9% of the total ingredients are from natural origins.
Can I use your head to toe wash for face cleansing?
Some of our parents use our head to toe wash as face cleanser, and it does able to keep the skin moist without over stripping of moisture layer of the skin.
Why is the colour of the head to toe wash not always the same every production?
The colour of the product varies according to the batch of harvested organic framing plants. Since we do not add any colouring on the formulation, there are situation whereby you might notice the colour are different from the previous batch – which is perfectly normal. We only provide the purest, organic ingredients from organic harvested plants to make our products. All our products undergo Stability Test and P.E.T testing to ensure they are safe for consumers and able to withstand high temperatures.
What is your product expire date?
Our products have a 2-year expiration date of manufacture and 6 months period of use, once opened within this 2- year date. Offspring baby bath and skincare does not use any harmful and controversial preservatives, that often used to extend the shelf life of skincare products. We only use natural-based preservatives that all globally approved by Ecocert COSMOS. To ensure best quality to use, it is important to ensure you store the product correctly, keep it sealed when not in use, and out of direct heat and sunlight.
Essential oils vs Artificial fragrance – Why does Offspring use essential oils?
Offspring products only uses natural or organic essential oils. The scent from the products are originally from the essential oils and we never use any synthetic artificial fragrance. We believe in providing the purest skin products for the babies. We blend essential oils into our products from aromatherapy standpoint, and also for their specific skin benefits. The amount of essential oils used in our baby products are according to the Australia aromatherapy standards, that the amount used has not to be overpower that causes any skin irritations.
Do you test on animals?
NEVER! We love animals, and will never test on them. And we go so far as to ensure that all of our partners, in every level of production, manufacturing or sourcing, do the same. Offspring conducts no product testing on animals, as all the ingredients are safe and certified as ‘food grade’. We test all prototype products first on ourselves, then on our families and friends, all on a voluntary basis. If a new product does not pass our strict standards, it does not make it to the marketplace. We are also certified by Leaping Bunny which means that not only do we not test our products on animals, but we have confirmed that none of our raw material suppliers test their ingredients on animals either.